Legal
Legal and compliance, in plain view.
Everything that governs how we operate, in one place. No fine print buried anywhere: how we handle your information, the terms you agree to, and what to do if something goes wrong.
The documents
Every policy that applies to you.
Privacy policy
How we collect, use, store, and protect your personal information, and the choices you have.
Terms & conditions
The terms of use for our website and services: your rights, your responsibilities, and how we operate.
Accessibility
Our commitment to an accessible experience for everyone, and how to report an issue or request an accommodation.
Disclosures
Who we are, how we are licensed, who underwrites our policies, and how we are compensated.
Complaints
How to raise a concern, how we investigate and resolve it, and where to escalate if you remain dissatisfied.
SMS terms
The terms of our text message program: message frequency, opting out, and getting help.
Life insurance application terms
The declarations, authorizations, and consents you make when you sign an application, with an advisor or online.
Questions about any of these? Reach us at support@onedayinsurance.ca or 1 800 655 2795.